I have had the pleasure of being a partner with Elite Pro Concierge. Chris, the owner, is a true professional and lets his business practice speak volumes about the company. His attention to detail and care of the client is second to none. The dynamic concept and execution of his platform for the highest level of care is going to forge a new path in taking care of property and its owner.
Elite Pro Concierge has provided service to our PHX home since Spring 2015. From the moment Chris and Cathy Lombardo took over managing, our home away from home, we have been extremely happy. Incomplete projects were completed, unseen issues were detected & taken care of and their organized website has put our mind at ease that they have been the right choice. We are one of five owners who share this property, so communication and follow-through are essential. Elite Pro’s response time to requests -- either on their website via the portal system or via text/phone calls -- are prompt. Inspections with our property have been thorough. The website is transparent and easy to use. You can view bills paid as well as ongoing projects, photo updates of your property with issues being addressed, followed by photos of completion. They have been our eyes and ears while we are away and even while we are there. Chris’s comment was “if you are spending your holiday time taking care of house issues, I am not doing my job.” Elite Pro Concierge has exceeded our expectations.
From our first conversation, I knew we would be in good hands with Elite Pro Concierge. Chris is professional & always accessible. Anytime we need help with something he has the answers. The detailed report and pictures we receive every time our house & yard are inspected gives us invaluable peace of mind knowing that ‘all is well’ and our home is being well taken care of. I highly recommend Elite Pro Concierge!
“I have had experience with a number of different caretakers for my vacation homes over the years. Elite Pro Concierge has been by far the best. No problem is unsolvable, and usually that day. I know I can count on them for anything from updating my car registration to cleaning the house. The level of service I get from them has been a revelation. If you’re like me with a goal to have no worries about your vacation property and experience peace of mind, I am delighted to recommend Elite Pro Concierge.
We are absentee homeowners with a home in Scottsdale, Arizona. As such, we rely heavily on our concierge to manage and maintain our house and act as a conduit with our other service providers. Chris and Cathy have exceeded our expectations ... They have provided numerous services for us including regular home checks, grocery shopping and scheduling experienced trades that work with them. Elite Pro Concierge is efficient, courteous and professional. They raise the bar for concierge service and truly care about our Arizona home and our best interests. We encourage you to consider Elite Pro for your concierge needs.