Our Clients, In Their Own Words

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September 28, 2025

Marc Yeley

"Elite Pro Concierge offers excellent, reliable property management services. We've used them for over three years and appreciate their attentive care and communication. Chris, the owner, values client relationships, while Gramme keeps us well-informed and is great to work with. For hassle-free property management, we highly recommend Elite Pro Concierge."
September 25, 2025

Katherine Little

"I want to take a moment to recognize Graeme from Elite Pro Concierge in North Scottsdale. He has been nothing short of exceptional in all the work he has done for us at our Scottsdale residence. Graeme consistently goes above and beyond with professionalism, attention to detail, and a genuine dedication to excellence. His reliability and outstanding service make a true difference every time he is here. We could not be more grateful for his hard work and commitment—he truly deserves recognition as one of the very best."
September 25, 2025

Rita Steele

"For the past three years we have left our home, from May through September, in the care of Elite concierge. Cathy and Chris Lombardo, the owners of Elite Concierge, are exceptional people— honest, responsible, responsive, and attentive to the smallest details. They and their team care for your home as if it were their own. They handle all the details— from getting your mail to minor and major repairs, if needed. I cannot heap enough praise on Elite Concierge as impeccable caretakers of your home when you are away."
September 24, 2025

Lindsay Gould

"Elite Pro Concierge has been absolutely amazing. They have gone above and beyond to take care of everything for us. We are very happy with their service."
September 24, 2025

Nikki Nolan

"Elite Pro has been servicing our home in Scottsdale for 7 years. Over that time their offerings have expanded and their service has gotten even better. From basic home checks to myriad handyman projects they have capably and reliably handled every need taking the hassle and frustration of home ownership away. We highly recommend Elite Pro!"
March 21, 2025

Bryan Guderian

"The Elite team provides exceptional service and care for our home. The home concierge service is thorough and visits are documented so that we know the house is secure and functioning properly. We’ve used Elite and their subs for many different repair and remodeling services with great success. They are highly knowledgeable and very cost competitive. Certainly recommend Chris and team to anyone who needs someone to monitor and care for their home."
March 13, 2025

Chala Ford

"I cannot speak highly enough about Chris and his team at Elite Pro Concierge. Their service is truly exceptional, and they have consistently gone above and beyond to ensure my home is well taken care of. From the moment I started using their services, I felt a tremendous sense of relief knowing that my property was in such capable hands. Chris and his team are incredibly professional, reliable, and detail-oriented. They handle everything with the utmost care and precision, making sure that every aspect of my home is meticulously managed. Whether it’s routine maintenance, handling unexpected issues, or coordinating with contractors, they do it all with efficiency and a smile. What sets Elite Pro Concierge apart is their genuine care for their clients. Chris treats every home as if it were his own, and his communication is always clear and timely. I never have to worry about anything because I know Chris and his team have it covered. Thank you, Chris, and the entire Elite Pro Concierge"
March 2, 2025

Clyde Rauch

"For many reasons I am glad I switched to Elite Concierge Services. They are prompt and thorough with their walk through services. And when they see something that needs attention, they not only notify you, they have a number of vendors they work with to fix whatever the matter might be. And then they coordinate with them on the timing of the repairs. This is such a big help especially during the summer season when we are in Michigan. And I love the video and the pics they produce with each visit. I cannot say enough good things about Elite Concierge."
January 3, 2025

Barbara McBride

"Elite Pro Concierge has been providing their services to us for more than ten years with the utmost care and attention to detail. We can't say enough about the high level of service that they provide and the peace of mind we have that they are looking after our home in our absence."
December 28, 2024

Betty Smith

"We are so glad we engaged Elite for our property management. Their inspections are thorough and their communication is very good."
December 21, 2024

Clyde Rauch

"For many reasons I am glad I switched to Elite Concierge Services. They are prompt and thorough with their walk through services. And when they see something that needs attention, they not only notify you, they have a number of vendors they work with to fix whatever the matter might be. And then they coordinate with them on the timing of the repairs. This is such a big help especially during the summer season when we are in Michigan. And I love the video and the pics they produce with each visit. I cannot say enough good things about Elite Concierge."
December 21, 2024

Bryan Guderian

"The Elite team provides exceptional service and care for our home. The home concierge service is thorough and visits are documented so that we know the house is secure and functioning properly. We’ve used Elite and their subs for many different repair and remodeling services with great success. They are highly knowledgeable and very cost competitive. Certainly recommend Chris and team to anyone who needs someone to monitor and care for their home."
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December 21, 2024

Sydney Anderson

"Chris, Cathy and their team have gone above and beyond to take care of our home during absences. We do biweekly home checks, and monthly cleaning, but have also expanded into using their a la carte services such as project management and home repairs. We love their team!"
December 21, 2024

chala ford

"I cannot speak highly enough about Chris and his team at Elite Pro Concierge. Their service is truly exceptional, and they have consistently gone above and beyond to ensure my home is well taken care of. From the moment I started using their services, I felt a tremendous sense of relief knowing that my property was in such capable hands. Chris and his team are incredibly professional, reliable, and detail-oriented. They handle everything with the utmost care and precision, making sure that every aspect of my home is meticulously managed. Whether it’s routine maintenance, handling unexpected issues, or coordinating with contractors, they do it all with efficiency and a smile. What sets Elite Pro Concierge apart is their genuine care for their clients. Chris treats every home as if it were his own, and his communication is always clear and timely. I never have to worry about anything because I know Chris and his team have it covered. Thank you, Chris, and the entire Elite Pro Concierge team, for your outstanding service. You have made remote home ownership a stress-free and enjoyable experience. I highly recommend Elite Pro Concierge to anyone in need of top-notch home management services."
October 18, 2023

Thomas Melaragno

"Elite Pro Concierge has been a life saver on numerous projects and home checks. They do what they say they’ll do and always on time. Definitely makes remote home ownership a more enjoyable experience! I highly recommend them."
October 18, 2023

Susan Steele

"The team at Elite Pro are very professional yet feel like family. The depth of knowledge of house management and anticipating needs, is only surpassed by their kindness and willingness to help. Cannot say enough wonderful praise for Chris, Cathy and team."
July 12, 2022

marie rocheleau

"We have been a client of Elite pro Concierge for few years now, we feel they deserve a 5 stars because they are very efficient at their work. Chris and Cathy make a great team, Cathy look after our condo when we have someone renting it. The condo is well look after, it is cleaned properly and if needs of repair it is done promptly. She meet our guest and look after their need. Chris look after maintenance and checks between guests. We always receive pictures of the home watch. He also look after our car, when left for a long period of time, he will do some routine maintenance to make sure the car will be in order when we come back to Scottsdale. Communication is great, they usually respond in few hours. Great Job Chris and Cathy."
May 19, 2022

Peter Herchenroether

"We have relied on Chris and Cathy to watch over our home while we are away for months at a time. They have consistently managed many repair, maintenance and improvement projects with expert professionals. We trust their judgment and advice."
May 7, 2022

Marjorie Staheli

"Chris & Cathy along with their team are very professional and thorough. They provide pictures at every visit. If something needs attention or work done, we get an email and it is looked after promptly. Very happy with the service they provide!"
May 7, 2022

Ken Bohlen

"Chris and his team are some of the best. Even when the job was done, Chris makes sure you are pleased. His standard is typically higher than most."
May 3, 2022

jerry hilderbrand

"Chris and Cathy are absolutely great. They do all that they promise and more. I have used them for 8 years and my experiences have been great from regular house visits to project management overseeing maintenance issues. If there is ever an issue in my absence, they let me know and fix it. 5 stars are not enough."
April 29, 2022

Robert Roche

"Chris is great. Always does what he promises at a fair price and spectacular work."
April 27, 2022

Phil Hodge

"We have been working with Chris and Cathy for many years and they continue to provide excellent and prompt service looking after our "home away form home"."
April 27, 2022

Tom Schmidt

"Chris and Cathy have been our property managers for the last 3-4 years and I have found that my stress level has gone down so much. They are on top of things and when we are not there they take care of everything for us. We know that whatever comes up, they can handle it for us."
April 27, 2022

Albert Gebhard

"First class and very personable organization. Always ready to serve and provide meaningful and professional advice. Very quick response to client needs with a smile and sense of responsibility."
April 27, 2022

Barbara McBride

"I have been very pleased with the outstanding service provided by Elite Pro Concierge. Their commitment to ensure that our home is well taken care of in our absence is invaluable!"
April 27, 2022

randy gauthier

"We’ve been using chris and his team for three years now and they’ve done a fantastic job. I would recommend them to friends and family. Great people to work with."
April 26, 2022

Dave MacDonald

"A number of years ago I was fortunate enough to run into Chris. We were unhappy with our current service and after meeting with Chris and Cathy, we decided to make the switch. As an out of country property owner it is important to have someone who you can rely on for whatever you may need. From repairs to checking guest in and out and even shopping for incidentals they have been fantastic. We have had such great piece of mind knowing our home is in good hands that we have recommended them to a few friends of ours. Dave and Erin MacDonald"
April 26, 2022

Ferrol Hepner

"Chris and Cathy give us peace of mind that our second home is in very safe hands! They are resourceful, professional and extremely capable When our daughter was studying at the house, we felt so reassured that Chris and Cathy were on hand if needed Any home issues are dealt with efficiently and promptly by the Elite team, and we always arrive to a clean, welcoming space , ready to enjoy our family time in Scottsdale Thank you, Chris and Cathy for your consistent commitment to excellence"
April 25, 2022

James Helmuth

"Great service and great people to work with! I totally trust them in my home and with my remodel and business decisions. I highly recommend this business and the owners have top ethics and standards."
April 25, 2022

stephen powers

"These guys are fantastic to work with, prompt and able to handle anything. Highly recommended!"
April 25, 2022

patrick burke

"Chris is great! Responsive, knowledgeable, honest. We’ve been working together on projects for some years now and haven’t had a full moment. Highly recommend."
April 25, 2022

Melanie Peyton

"Cathy and Chris are impeccable with their care of homes. They have a keen attention to detail and are always professional."
April 15, 2022

Julie Silvestri

"Chris and Cathy are great! They are friendly and listen to what we need. They provide exceptional service with an eye for detail in everything they do. They know their business and if you do ever have a problem - they will respond promptly and get it fixed. You are in great hands."
April 15, 2022

Shannon Huffman

"I've known Cathy since I was young and she has always been the one you count on! She makes sure everything is done to the highest of standards. While Cathy has an amazing business mind, she also takes the time to make sure you feel like you always have a friend watching out for you."